Return & Exchange

we follow a strictly adhered and comprehensive policy to protect the privacy of all our clients. We bear complete responsibility for the safeguarding of the personal information that you provide to us on our website. However, the company shall not be held liable for any unauthorized or unlawful disclosure of personal information by any third parties such as advertisers or other websites with access to our website. The privacy policies at Darveys are subject to change without prior notice.

The exchange/return policy that we have is a common one with all boutiques/sellers. We have an exchange policy on all our products if the case be of a manufacturing defect with the product, however for all other cases- we have a 10 day exchange policy on full priced items but there is no exchange/return applicable on final sale items.There is no after sales service provided


Return Policy

If you wish to return a product, contact us and our representative shall pickup the product at a time and place convenient for you. However, there are certain criteria that need to be followed in order to facilitate the return. These are:

  • Return/Exchange must be made within the designated period of return.
  • Product must not be damaged. Damage resulting due to improper shipping and handling will not be accepted here
  • The particular brand packaging i.e. the box in which the product is delivered, must be intact and returned along with the product
  • All tags and labels present on the product at the time of receipt must be in place


Exchange Policy

We want you to be happy and satisfied with your luxury purchase. If failing to do so, due to any condition you can get your product exchanged for another. However there are certain criteria that need to be followed in order to facilitate the exchange. These are:

  • Request for exchange must be made within the exchange period designated for the particular product.
  • Product should be unused, unworn and undamaged in any way.
  • The particular brand packaging i.e. the box in which the product is delivered, must be intact and returned along with the product
  • All tags and labels present on the product at the time of receipt must be in place


Cancellation Policy

It is not possible to cancel an order after it has been placed on kidilios.com. Our customers can sit back and relax since our product undergoes a proper quality assurance procedure before being dispatched. We make sure that our customers do not face any circumstances where in the order cancellation is required.

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